TXU Energy is a well-known brand. Their service is commendable but their rates are traditionally higher than most other companies.
Green Mountain Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
TXU Energy is a well-established provider known for its reliability and exceptional customer service. With high Public Utility Commission (PUC) ratings, they are a dependable choice for those prioritizing consistent service and strong support networks. However, TXU's rates are typically higher, and they offer fewer renewable energy options compared to their competitors.
Green Mountain Energy, on the other hand, focuses heavily on sustainability, offering numerous green energy plans and competitive rates. They are highly rated for their commitment to renewable energy, making them an excellent choice for environmentally conscious consumers. While their customer service is rated lower compared to TXU, Green Mountain Energy still maintains a solid reputation in the market.
TXU Energy:
Green Mountain Energy:
TXU Energy is frequently praised for its reliable service and excellent customer support. Many customers report positive experiences with their representatives, who are often described as knowledgeable and helpful. The high ratings and strong PUC performance underscore TXU's commitment to quality service.
Green Mountain Energy receives accolades for its green energy initiatives and competitive pricing. Customers appreciate the focus on renewable energy and the overall value provided by their plans. However, some reviews indicate areas for improvement in customer service, though the commitment to sustainability remains a strong selling point.
Choosing between TXU Energy and Green Mountain Energy depends largely on your priorities. If you value reliability, strong customer service, and are less concerned with renewable options, TXU Energy is an excellent choice. On the other hand, if sustainability and competitive rates are your main concerns, Green Mountain Energy is a compelling option. Both providers have unique strengths, so consider your specific needs to determine the best fit for your energy requirements.
Good light company so far
Green Mountain has been my provider since I moved here from Florida. Couldn’t ask for a better provider of service starting from the consistent service and customer service care they are the best company in Texas . My entire family has them. Don’t change Green Mountain we appreciate you so much!
Excellent customer service. Quick time✅ no issues
The best Energy provider. Customer service agents are better than TXwho. They provide complementary gifts and alternative payments, payment options and even cater to people with hardship. Good job GME 👍👍👍
They provide clean renewable energy and excellent service.
My TXU rep was Ana. I have to say she was wonderful! She was informative, patient, kind and knowledgeable! She went above and beyond to help me reduce my electric bill. Thank you, Ana! Give this lady a commendation from me TXU! And give her a raise!
Very helpful
The process of contracting with TXU was easy and very well guided.
Dianna V was awesome and very informative
Online chat is easy to use and very convenient. We get busy in our daily lives and our electric contract expiration date slipped our minds. We were able to get on the TXU website and use their online chat. We had a new plan within a few minutes and slightly cheaper than our current plan. Walter Fajardo was our chat representative and found us an affordable plan with savings! He also offered added coverage that was a great benefit to have at low cost. We checked online for a better deal through other service providers, leaving us confident to choose TXU.
