Green Mountain Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
Reliant is a big brand in Texas. They score highly in terms of customer service and their rates tend to be competitive but higher than other options.
The cheapest plan from either provider is currently "Pollution Free e-Plus 36 Choice" with a rate of 14.9¢ from Green Mountain Energy.
Green Mountain and Reliant are both owned by NRG. So either way you are really choosing the same company, but we lean towards Green Mountain because they have better renewable options.
Based on our research, if we had to choose between Green Mountain Energy vs Reliant Energy, we would go with Green Mountain Energy
Green Mountain Energy vs Reliant Energy Plans Side-by-side
Green Mountain Energy Reviews
Good light company so far
Review for Green Mountain Energy
Green Mountain has been my provider since I moved here from Florida. Couldn’t ask for a better provider of service starting from the consistent service and customer service care they are the best company in Texas . My entire family has them. Don’t change Green Mountain we appreciate you so much!
Review for Green Mountain Energy
Excellent customer service. Quick time✅ no issues
Review for Green Mountain Energy
The best Energy provider. Customer service agents are better than TXwho. They provide complementary gifts and alternative payments, payment options and even cater to people with hardship. Good job GME 👍👍👍
Review for Green Mountain Energy
They provide clean renewable energy and excellent service.
Review for Green Mountain Energy
Terrible service desk! If I had more hands, I'd give you three thumbs down.
Review for Reliant Energy
I have been on the phone with a request for a new conection over the phone with a representative name ‘JOEL’ as we speak and he constantly puts me on hold for 30mins and comes back with nothing.
I asked for a manager- guess what - puts me a even longer hold times. Its been over 1 hour 15 mins out of which 1 hour is the wait time.
WHAT THE HELL IS WRONG WITH THIS COMPANY.
I would like the higher management to reach out to me ASAP.
HORRIBLE CUSTOMER SERVICE.
Review for Reliant Energy
I recently had a really disappointing experience with Reliant Energy. Their customer service was poor, and I was constantly being transferred between different departments just to address billing and try to get better rates. It's frustrating that they couldn't offer assistance over the phone and insisted on doing everything online. I expected better service from such a big company. I do not recommend Reliant Energy.
Review for Reliant Energy
Karthik Chandramouli Subramani
I was late for my bill, they gave my grace period of two days and the moment I called and apologized I made the payment and got it reconnected in less than an hour! Excellent customer care, highly recommend :)
Review for Reliant Energy
Average billing very misleading. Beware!! Read the fine print. Switched and now owe 1.3k to reliant. Will never use this service again.
Review for Reliant Energy
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