When it comes to choosing an electricity provider in Texas, the options can seem overwhelming. The Texas electricity market is highly competitive, with numerous providers vying for your business.
It’s crucial to research and compare multiple providers to find the best fit for your needs. By exploring the various options and benefits each provider offers, you can make an informed decision about the best electricity provider to align with your priorities and energy needs.

TXU Energy is a well-known brand. Their service is commendable but their rates are traditionally higher than most other companies.

Gexa Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.



While both TXU Energy and Gexa Energy offer unique benefits, based on our research, if we had to choose between TXU Energy vs Gexa Energy, we would go with Gexa Energy
TXU Energy is renowned for its exceptional customer service and reliability, consistently receiving high Public Utility Commission (PUC) ratings. Although their rates are typically higher and they offer fewer renewable options, their strong support network and consistent performance make them a dependable choice.
Gexa Energy emphasizes sustainability with numerous green energy options and competitive rates. Their customer service is also highly rated, and they receive favorable reviews for their commitment to environmental responsibility.
Overall, TXU Energy is best for those prioritizing customer service and reliability, while Gexa Energy is ideal for customers seeking affordable, sustainable energy options.
Gexa Energy and TXU Energy are both prominent energy providers in the Texas independent marketplace for electricity plans, offering a range of options to residential and commercial customers. Both companies have a strong commitment to sustainability and customer satisfaction. Gexa Energy and TXU Energy stand out for their diverse plans and dedication to meeting the energy needs of their customers. Whether you are looking for renewable energy options or reliable service, these companies provide a variety of plans to suit different budgets and preferences.
TXU Energy is a leading electricity provider in Texas, offering a diverse range of electricity plans to suit different energy needs and budgets. With a focus on innovative solutions and excellent customer service, TXU Energy has established itself as a trusted provider in the Texas energy market.
TXU Energy’s plans include options with free nights and free weekends, making it an attractive choice for customers who value flexibility and savings. As a subsidiary of Vistra Energy, TXU Energy is well-positioned to provide competitive electricity rates and reliable service to its customers. Whether you are looking for a fixed-rate plan or a variable-rate option, TXU Energy offers a variety of plans to help you manage your energy use and budget effectively.
Gexa Energy is a subsidiary of NRG Energy, and it has made a significant commitment to renewable energy, offering 100% green residential plans. Gexa Energy’s focus on sustainability and eco-friendly solutions sets it apart in the Texas energy market. With a range of plans to suit different energy needs and budgets, Gexa Energy is a popular choice for customers who prioritize the environment and want to reduce their carbon footprint.
Gexa Energy’s commitment to transparency and customer satisfaction has earned it a strong reputation in the Texas energy market. By choosing Gexa Energy, customers can enjoy the benefits of renewable energy while also receiving great service and support.
Pro Tip: Finding the best electricity plan for your individual needs is crucial, as it ensures you get the most value and benefits. To determine which provider fits your needs, consider comparing rates, features, and special offerings such as renewable energy plans and customer perks based on your unique requirements.
I worked this service representative named Juan Molina...If you guys are looking for excellent service.. Ask for him. I am glad to be a new customer with Gexa Energy
Well I switched to Gexa thinking all the good things I heard were true, and I'd see a less pricey bill from them. My family and I are not home from 7am to 5pm Mon thru Friday. I have free weekends. And my bill is still almost 400 a month. It makes no sense. Take this review as your "1st and 2nd thought" something is not right.
I would give them a 3 because I’m stuck in a plan with a ridiculously high delivery charge. Make sure you guys research your true costs. If it wasn’t for Melvin I’d be screwed two times. My experience overall with the company isn’t the best but Melvin on the customer care line truly helps and has a soul. I talked to one lady and she gave me no help and no remorse. I called Melvin and he helped me out and gave me a solution.
Sadly I am updating my review because Gexa is still charging me for a surge protection plan I cancelled a year ago!!! I have called multiple times to get it removed BUT I'M STILL BEING CHARGED. Daniel was really helpful in renewing my contract and finding one that will save me money this upcoming year! I've had Gexa for 2 years so far and the electricity service has been great. The website is easy to use for paying bills online and I haven't had any issues. I decided to call today for help with renewing, and the customer service team I spoke to was amazing! Thank you!
Service contract terms didn’t work out as expected. The actual per‑kWh cost ended up higher once usage and fees were included, and the early termination fee made the plan less attractive for me. It was not the right fit for my needs.
Great customer service and great deals on electricity.. Very helpful and
Jorge was very helpful and was able to help me with my questions and had the best answers for all of them
Diana Lucero on chat support provided great service and knowledge! Definitely rare to say I had a great support experience but this agent made it worth it.
chatting with an agent was so much easier than being on hold. He answered my questions and was quick to answer me. secured that the payment was made and complete