TXU Energy is a well-known brand. Their service is commendable but their rates are traditionally higher than most other companies.
Gexa Energy prioritizes green energy options, with a focus on sustainability and efficient energy rates for every customer.
The cheapest plan from either provider is currently "Gexa Eco Choice 12" with a rate of 13.3¢ from Gexa Energy.
Gexa is our pick over TXU because of their lower rates and similar track record for service and support.
Based on our research, if we had to choose between TXU Energy vs Gexa Energy, we would go with Gexa Energy
TXU Energy vs Gexa Energy Plans Side-by-side
Gentleman was very easy to understand and offered great information. Was very polite. The experience of switching to Gexa was easy. I highly recommend to anyone else to make the switch to Gexa.
Peace of mind knowing that an energy company will take you step by step through the process of getting power to a new residence. Would highly suggest working with this company as they are professional and courteous.
Sign up experience with Gexa customer service was seamless. Eric did a great job.
Edwin was pleasant to work with and adjusted my plan with the best rate based on my past kilowatt usage.
My TXU rep was Ana. I have to say she was wonderful! She was informative, patient, kind and knowledgeable! She went above and beyond to help me reduce my electric bill. Thank you, Ana! Give this lady a commendation from me TXU! And give her a raise!
The process of contracting with TXU was easy and very well guided.
Dianna V was awesome and very informative
Online chat is easy to use and very convenient. We get busy in our daily lives and our electric contract expiration date slipped our minds. We were able to get on the TXU website and use their online chat. We had a new plan within a few minutes and slightly cheaper than our current plan. Walter Fajardo was our chat representative and found us an affordable plan with savings! He also offered added coverage that was a great benefit to have at low cost. We checked online for a better deal through other service providers, leaving us confident to choose TXU.
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