We combine our user submitted reviews along with other reviews from Google, Facebook, Yelp, and the Public Utility Commission to grade providers.
I have used Direct Energy as my provider for over 4 years and they have been great and affordable! Every person I have talked to has been very helpful, respectful and understanding which is very hard to find nowadays. I highly recommend!
Direct Energy is a retail electricity and natural gas provider that serves residential and business customers in the United States and Canada. The company is headquartered in Houston, Texas and is a subsidiary of Centrica, a multinational energy and services company. In January of 2021 Centrica, Direct Energy as a subsidiary were aquired by NRG Energy.
Direct Energy was founded in 1986 in Toronto, Canada, and has since expanded its operations across North America. The company provides electricity and natural gas services to over 4 million customers, making it one of the largest retail energy providers in North America.
Direct Energy offers a range of energy plans to meet the needs of its customers, including fixed-rate plans, variable-rate plans, and green energy options. The company is committed to providing reliable and affordable energy to its customers, while also promoting energy efficiency and sustainability.
Direct Energy offers a range of products and services to help customers reduce their energy consumption and lower their bills, including smart thermostats, energy-efficient appliances, and renewable energy options. The company is also actively involved in promoting renewable energy, with a focus on wind and solar power.
In addition to providing energy services, Direct Energy offers a range of home services, including heating and cooling repair, plumbing services, and home protection plans. The company is dedicated to providing its customers with exceptional customer service, and has won numerous awards for its customer satisfaction and customer service.