We combine our user submitted reviews along with other reviews from Google, Facebook, Yelp, and the Public Utility Commission to grade providers.
Rhythm Energy is a somewhat new name in the deregulated electricity market. Formed in 2020, Rhythm has grown quickly. They are known for their plans centered around renewable energy like solar, wind, and EV charging.
Typically Rhythm is not the cheapest option, but they are very competitive. Some of their plans offer time-of-use incentives that are ideal if you have an EV or don't mind shaping your energy usage habits around certain times of the day.
One thing we appreciate is that Rhythm typically has a month-to-month option with a competitve rate. This is great for short term renters or for those who want to monitor the market until they see a long term deal they want to commit to.
If you are looking for a 100% renewable energy plan Rhythm is most certainly a name you should consider.
Seamless sign up experience and friendly representative!
Very good rates with no hidden fees. Individual was very straightforward in explaining rates and conditions.
Very good plan with good rates. I would definitely recommend them!!!
My sign up experience was great Just praying my light bill is as good as the sign up service.
Very good service
I live in a 1,117 sq feet home, my bill is always over $200 and has reached $300 in the last month. This is insane. I switched and I'm happy about it.
Its been great. Ive experienced no issues. Its been smooth sailing.
It was a very quick and easy process.
This is my first time purchasing electric on my own. When I originally went to Rhythm’s website , the plan I wad looking for was not visible. After continuous googling, I found it on another site that led me back to Rhythm’s website. However, once I found the plan that worked for me, the sign up process was so easy. I’ll come back after a few months and update my review!
Above and beyond
Setting it up was painless and their response was the same day.
So far so good
Super easy to sign up!
My representative was very pleasant and professional.
This is the second review i leave for this company. Don’t let these other good reviews fool you! I low key think the reviews were purchased! After being a customer of theirs for a year, of course i get the call that my bill will be going up! Apparently “i” enrolled into average billing … the manager Miss Allie calls to inform- No work ID/last name provided she advised she was the only manager making these calls to the customers being affected. She filled me in as to why bills going up (average billing was selected). I let her know personally i wouldn’t enroll into a plan like that i would pay upfront then to wait 12 months for my bill to automatically go up! She went on saying no you made the change. I asked if there as any call log/ anything that confirms because i wasn’t aware of average billing …. She stated no you might have selected it “by accident”, you have taken advantage of the price … so now your bill will be going up. The “accident part” got me, i let her know not once did i receive anything from this company informing of the change. I started asking questions and of course her not liking my questions , (where in my contact is this ? Can i dispute ?)Miss Allie got defensive, she started to cut me off and would just not let me speak! I have 16 years working in customer service, i know how this goes…. I’m going to be stuck paying this bill and if i decide to switch ill be stuck with the consumption bill i now owe. I’m appalled at the lack of empathy even sympathy i was given! Instead of trying to understand my concerns, listen to my questions this woman went straight to defense mode, going in circles explaining how I’m now responsible for XXX.XX AMOUNT. Rhythm energy, you need to do better on who you hire and who you let represent your company! This is the second call I’ve had with one of your representatives, this one being a “manager” were I disconnected the call with my BLOOD PRESSURE UP!!! It literally took me to raise my voice at her for her to stop and finally let me speak! If your company will be sneaky about billing, hire better agents that are willing To actually speak and take care of your customers! I let her know our call could’ve been handled different! But the moment she got loud accusing me” no you went in, no you had to have done”, with no proof of course me…. Your customer … is going to have questions!!
Very quick and simple very satisfying
Extremely disappointing experience. When an agent was creating a new profile, he misspelled my last name despite my explicit warning that this might happen. Immediately after I received an email with my last name misspelled, I called back kindly asking to get it fixed. It was less than 5 minutes after I got off the call. To that they told me to send them over a copy of my ID. How so? To fix their own mistake, they ask customers to send via an unsecured email their confidential information. Being extremely frustrated, I closed the newly created account before I even switched over from my current provider. I do not recommend having business with a company that cannot fix own errors without causing additional overhead to their customer.
Quick to set up the deposit amount wasn’t high so far I’m not disappointed it is cheaper then anything else
Fast, easy, hassle-free, and best of all low energy costs! Would highly recommend to anyone!
Very easy to switch Good short term pricing!
Jose did an amazing job helping me getting my electricity for my new home
Amazing, Please let me know where else I can give you a review.
Very friendly. Great service
Fast and easy should save big now
It's a good company i didn't have any problems with them at All!!
I have switched to this company recently and so far worst experience ever, its 3 days I am trying to pay my bill online and I cant, because of technical difficulties on their payment portal and its not fixed yet and my bill is past due. I have been with many energy companies and never had such a experience.
Very easy setup & extremely helpful!! Definitely recommend
Fast and easy to do. Thank you
DO NOT use them for energy services!! That is all!!
Rhythm has been a great energy provider. When I have needed to reach someone, they have been kind and knowledgeable. My bills are well explained and the vibe of the company is one of service and convenience.
Misinformation stated cheap price & actually was higher will cancel. I have 3 days & hope this doesn't turn into a hassle.
Amazing prices for small electric users like myself; I have been using less than 500 kWh some months and would have been paying about 20 cents per kWh. I found RYTHM ENERGY and am paying around 14.8 cents per kwh. Thank you Rythm!!
Seems like what I was looking for So far I'm happy. Liked the associate I had.
Rhythm Energy had several plans to choose from and very good kWh rates. Their web page, bill calculator and professional help. Really made the difference. Gigem
Spoke on the phone to about 4 different people in all my new experiences. Everyone was so helpful in answering all my questions. Had no difficulty with communicating and everybody was so informative and polite. Very quick response time.
Super easy, very reasonable (cheap), and fast. I called today and got it converted today! Great customer service!
Easy sign up process, cheap rates.
My grandpa uses this service so when I joined I knew it was going to be great. It was so quick and easy to sign up for too!!
Can't wait to see what my first services with Rhythm Energy
Start up has been swift, painless and magnificent. I think service will be very manageable and the customer service has been awesome to work with.
Sight up and cancel it 1 hour later ,Tuesday ,now it look like iam sigh up. And with different plan originally on weds
Very easy
The sign up and start was simple and fast.
Our mission is to provide accurate and helpful data and content to help you make an informed decision when comparing energy providers.
Plans and Rates:
We review all available plans from every licensed energy provider. Then we rank the lowest available rate from each provider. Providers then receive a rating based on what percentile their lowest plan ranks.
For example, Provider A has the 3rd lowest-priced plan, while Provider B has the 45th lowest-priced plan out of 46 providers who submitted plans to PUC. Provider A will have a rating of 5, while Provider B will have a rating of 1.
Customer Service:
We scrape online reviews from Google, Yelp, BBB, and Trust Pilot to determine what customers are saying about the provider. The rating reflects the aggregate of all online reviews.
Renewable Options:
The rating system is based on the availability of renewable energy options. A 5-star rating is awarded to entities that offer a fully renewable option, signifying 100% renewable energy usage. A 4-star rating is given to those that provide a mix of energy sources, with more than 50% coming from renewable sources. Entities with renewable energy options exceeding the state average of 31.1% receive a 3-star rating, while those offering less than 31.1% renewable options are rated with 2 stars. Lastly, a 1-star rating is assigned to those with no renewable energy options, indicating a lack of commitment to sustainable energy practices.
PUC Rating:
The Public Utility Commission publishes a rating for each provider based on the number of formal complaints filed against the provider in comparison to how many customers they have.
For example, a provider with 10 formal complaints out of 10,000 customers would have a 1-star rating whereas a provider with 10 complaints and 1,000,000 customers would have a 5-star rating.
The GridHacker rating uses a weighted average that prioritizes rates and customer service over renewable options and PUC rating. We do this because we feel that for most customers price and service are the two most important factors when they are shopping for an electricity plan.
A good price per kWh in Texas typically ranges from 9 to 13 cents, depending on various factors such as the type of plan, market conditions, and location. Fixed-rate plans offer stable pricing, while variable-rate plans can fluctuate. It's important to compare different plans and providers to find the best rate for your energy needs. Using GridHacker, you can easily compare and enroll in plans from top providers directly on our website to ensure you're getting a competitive rate.
Texas electricity rates are determined by several factors:
Understanding these components helps explain why electricity prices can vary and how you can find the best plan for your needs. With GridHacker, you can easily compare and enroll in plans from different providers right on our website.
