We combine our user submitted reviews along with other reviews from Google, Facebook, Yelp, and the Public Utility Commission to grade providers.
Energy to Go is one of four brands Pulse Power, LLC sells electricity under in Texas. Lone Star Energy, New Power Texas, and PowerNext are the others, and all four operate on the same REP certificate.
That matters more than it sounds. It means the service, the billing system, and the regulatory record behind Energy to Go are identical to its siblings — the differences are in branding and whatever rate card each brand happens to be showing on a given day. If Energy to Go and PowerNext both appear in your comparison results, treat them as one company quoting two prices, and take the better one.
Complaint data is filed at the Pulse Power level, so brand-specific service quality is genuinely difficult to assess from the outside. Pulse Power's overall complaint volume has run high relative to its size. Their PUC complaint score sat at 1 of 5 as of our July 2026 review.
Compare the rate against the rest of the Pulse family and against the broader market before enrolling. There's no brand loyalty argument to make here.
Energy to Go is a Texas retail electricity provider operating as a trade name of Pulse Power, LLC, based in The Woodlands. Pulse Power has been active in the Texas market since 2018 and runs several consumer brands under one REP certificate — Energy to Go, Lone Star Energy, New Power Texas, and PowerNext all share certificate #10259.
The brand serves residential customers across deregulated Texas territories with fixed-rate plans. PUC certificate #10259 held by Pulse Power, LLC, verified July 2026.
Our mission is to provide accurate and helpful data and content to help you make an informed decision when comparing energy providers.
Plans and Rates:
We review all available plans from every licensed energy provider. Then we rank the lowest available rate from each provider. Providers then receive a rating based on what percentile their lowest plan ranks.
For example, Provider A has the 3rd lowest-priced plan, while Provider B has the 45th lowest-priced plan out of 46 providers who submitted plans to PUC. Provider A will have a rating of 5, while Provider B will have a rating of 1.
Customer Service:
We scrape online reviews from Google, Yelp, BBB, and Trust Pilot to determine what customers are saying about the provider. The rating reflects the aggregate of all online reviews.
Renewable Options:
The rating system is based on the availability of renewable energy options. A 5-star rating is awarded to entities that offer a fully renewable option, signifying 100% renewable energy usage. A 4-star rating is given to those that provide a mix of energy sources, with more than 50% coming from renewable sources. Entities with renewable energy options exceeding the state average of 31.1% receive a 3-star rating, while those offering less than 31.1% renewable options are rated with 2 stars. Lastly, a 1-star rating is assigned to those with no renewable energy options, indicating a lack of commitment to sustainable energy practices.
PUC Rating:
The Public Utility Commission publishes a rating for each provider based on the number of formal complaints filed against the provider in comparison to how many customers they have.
For example, a provider with 10 formal complaints out of 10,000 customers would have a 1-star rating whereas a provider with 10 complaints and 1,000,000 customers would have a 5-star rating.
The GridHacker rating uses a weighted average that prioritizes rates and customer service over renewable options and PUC rating. We do this because we feel that for most customers price and service are the two most important factors when they are shopping for an electricity plan.
In Texas, your electricity provider is the company that you buy your electricity from, i.e., they send your electricity bill. Texas's well-known electricity providers include TXU Energy, Reliant Energy, and Direct Energy.
On the other hand, your utility company handles the delivery of electricity to your home. This includes the powerlines, transformers, and all the different hardware needed to get your home powered up. The two largest electric utilities in Texas are Oncor and CenterPoint.
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