We combine our user submitted reviews along with other reviews from Google, Facebook, Yelp, and the Public Utility Commission to grade providers.
Champion Energy is a well known Texas energy provider. Founded in 2004, they have been around since Texas first became a deregulated energy market. Their rates are typically in the middle or more expensive end of the market, but they score very highly from a customer service perspective. Providers with higher rates typically focus on customer service rather than competing for the lowest price.
Overall, Champion Energy is a trusted name in the space and if you don't mind paying a little extra for your electricity.
Champion Energy has the best customer service representatives in the Public Service Utilities of Texas
Si le pudiera dar cero extrella lo aria la peor compañía son unos ladrones mi casa solo somo 2 persona y cada ves no baja de 600 es lo peor hasta nos fuimo de vacaciones y apagamos todo y sale lo mismo es un robo llevo 4 meses con ellos la peor comapnaia que he tenido te engaña con energía grati los fines de semana mentira para robar en en los Precio
Super easy and fast sign up process, I have heard nothing but good things about this company and I am so thankful they are able to accommodate me! :)
Been a consistent customer for over 3 years and I have never had any issues! Champion has been fantastic and have had no issues with them. Best rates in my area without a doubt.
Our mission is to provide accurate and helpful data and content to help you make an informed decision when comparing energy providers.
Plans and Rates:
We review all available plans from every licensed energy provider. Then we rank the lowest available rate from each provider. Providers then receive a rating based on what percentile their lowest plan ranks.
For example, Provider A has the 3rd lowest-priced plan, while Provider B has the 45th lowest-priced plan out of 46 providers who submitted plans to PUC. Provider A will have a rating of 5, while Provider B will have a rating of 1.
Customer Service:
We scrape online reviews from Google, Yelp, BBB, and Trust Pilot to determine what customers are saying about the provider. The rating reflects the aggregate of all online reviews.
Renewable Options:
The rating system is based on the availability of renewable energy options. A 5-star rating is awarded to entities that offer a fully renewable option, signifying 100% renewable energy usage. A 4-star rating is given to those that provide a mix of energy sources, with more than 50% coming from renewable sources. Entities with renewable energy options exceeding the state average of 31.1% receive a 3-star rating, while those offering less than 31.1% renewable options are rated with 2 stars. Lastly, a 1-star rating is assigned to those with no renewable energy options, indicating a lack of commitment to sustainable energy practices.
PUC Rating:
The Public Utility Commission publishes a rating for each provider based on the number of formal complaints filed against the provider in comparison to how many customers they have.
For example, a provider with 10 formal complaints out of 10,000 customers would have a 1-star rating whereas a provider with 10 complaints and 1,000,000 customers would have a 5-star rating.
The GridHacker rating uses a weighted average that prioritizes rates and customer service over renewable options and PUC rating. We do this because we feel that for most customers price and service are the two most important factors when they are shopping for an electricity plan.
