We combine our user submitted reviews along with other reviews from Google, Facebook, Yelp, and the Public Utility Commission to grade providers.
Abundance Energy is a smaller Texas REP that has built its pitch around not doing the things that make electricity shopping frustrating — and mostly follows through.
Their core claim is that rates stay competitive through the whole term rather than dropping for an introductory period and quietly climbing at renewal. That's the single most common complaint pattern in Texas retail electricity, so a provider organizing around it is worth noticing. Their solar buyback structure is also cleaner than most: surplus generation banks as a rollover credit that carries forward instead of zeroing out monthly.
Bilingual support in English and Spanish is genuinely useful in a market where a large share of customers are underserved on that front.
The caveat is scale. Abundance is a small player, which cuts both ways — smaller REPs often price more aggressively to win customers, but they also have thinner operational capacity when something goes wrong. That shows in the regulatory data: their PUC complaint score sits at 1 of 5 as of July 2026, our lowest band, reflecting a high complaint count relative to their customer base.
Watch the bill-credit plans too. Their lowest advertised rates are only cheap right around 1,000 kWh of monthly usage.
Abundance Energy is a West Texas-founded retail electricity provider serving residential and commercial customers across all ERCOT deregulated territories. The company positions itself around pricing transparency, explicitly avoiding conditional rates, rebates, and add-on structures that make advertised prices hard to compare.
Abundance offers fixed-rate plans typically running 6 to 24 months, renewable options, and a solar buyback product that banks surplus generation as a rollover credit applied automatically to the following month's bill rather than expiring.
Customer support is offered in English and Spanish. PUC certificate #10314, verified July 2026.
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Plans and Rates:
We review all available plans from every licensed energy provider. Then we rank the lowest available rate from each provider. Providers then receive a rating based on what percentile their lowest plan ranks.
For example, Provider A has the 3rd lowest-priced plan, while Provider B has the 45th lowest-priced plan out of 46 providers who submitted plans to PUC. Provider A will have a rating of 5, while Provider B will have a rating of 1.
Customer Service:
We scrape online reviews from Google, Yelp, BBB, and Trust Pilot to determine what customers are saying about the provider. The rating reflects the aggregate of all online reviews.
Renewable Options:
The rating system is based on the availability of renewable energy options. A 5-star rating is awarded to entities that offer a fully renewable option, signifying 100% renewable energy usage. A 4-star rating is given to those that provide a mix of energy sources, with more than 50% coming from renewable sources. Entities with renewable energy options exceeding the state average of 31.1% receive a 3-star rating, while those offering less than 31.1% renewable options are rated with 2 stars. Lastly, a 1-star rating is assigned to those with no renewable energy options, indicating a lack of commitment to sustainable energy practices.
PUC Rating:
The Public Utility Commission publishes a rating for each provider based on the number of formal complaints filed against the provider in comparison to how many customers they have.
For example, a provider with 10 formal complaints out of 10,000 customers would have a 1-star rating whereas a provider with 10 complaints and 1,000,000 customers would have a 5-star rating.
The GridHacker rating uses a weighted average that prioritizes rates and customer service over renewable options and PUC rating. We do this because we feel that for most customers price and service are the two most important factors when they are shopping for an electricity plan.
