We combine our user submitted reviews along with other reviews from Google, Facebook, Yelp, and the Public Utility Commission to grade providers.
BKV Energy is a fresh face in the energy market in Texas. They first launched as an energy provider in 2022, but the company has been around since 2015 as a natural gas producer, primarily in Texas.
Our initial impression of BKV has been favorable. Their prices are fair and they have a good range of renewable options. But, as a new provider, there is the possibility of a few hiccups and growing pains as they become a bigger player in the industry.
Either way, we think they are here to stay and will likely keep improving. We are confident that BKV is a good option if you find a rate that works for you.
I’ve had a great experience with upfront billing and lower costs.
Very pleased with my electric bills since I switched to BKV. Big reduction. Well worth the monthly fees.
Lights work! That's exactly what we want. Use Energy Oger who changed us to the BKV plan. Have automatic payment plan, so effort was seamless for us.
Electricity is fine, but their payment processing is extremely slow. If you don’t give them access to your bank account and send payment via BillPay well in advance, it takes them weeks to process and in the interim you get lots of notes indicating your payment is past due. Needs more connectivity with banks and hopefully they are working on that.
BKV Energy is a relatively new name in the energy industry in Texas, at least as far as retail providers go. The company actually started in 2015 and has been focused on energy generation, primarily natural gas.
If you live in Texas, North Texas especially you may have seen natural gas facilities in rural and urban areas alike. That's because of a geological formation called the Barnett Shale. Barnett Shale is estimated to be one of the largest natural gas reserves on hte planet. BKV is the largest natufal gas producer in the Barnet Shale area.
After becoming one the largest producers of natural gas BKV entered the retail energy market in 2022 is a retail electricity provider in Texas.
Our mission is to provide accurate and helpful data and content to help you make an informed decision when comparing energy providers.
Plans and Rates:
We review all available plans from every licensed energy provider. Then we rank the lowest available rate from each provider. Providers then receive a rating based on what percentile their lowest plan ranks.
For example, Provider A has the 3rd lowest-priced plan, while Provider B has the 45th lowest-priced plan out of 46 providers who submitted plans to PUC. Provider A will have a rating of 5, while Provider B will have a rating of 1.
Customer Service:
We scrape online reviews from Google, Yelp, BBB, and Trust Pilot to determine what customers are saying about the provider. The rating reflects the aggregate of all online reviews.
Renewable Options:
The rating system is based on the availability of renewable energy options. A 5-star rating is awarded to entities that offer a fully renewable option, signifying 100% renewable energy usage. A 4-star rating is given to those that provide a mix of energy sources, with more than 50% coming from renewable sources. Entities with renewable energy options exceeding the state average of 31.1% receive a 3-star rating, while those offering less than 31.1% renewable options are rated with 2 stars. Lastly, a 1-star rating is assigned to those with no renewable energy options, indicating a lack of commitment to sustainable energy practices.
PUC Rating:
The Public Utility Commission publishes a rating for each provider based on the number of formal complaints filed against the provider in comparison to how many customers they have.
For example, a provider with 10 formal complaints out of 10,000 customers would have a 1-star rating whereas a provider with 10 complaints and 1,000,000 customers would have a 5-star rating.
The GridHacker rating uses a weighted average that prioritizes rates and customer service over renewable options and PUC rating. We do this because we feel that for most customers price and service are the two most important factors when they are shopping for an electricity plan.
